About Shipping

Our global warehouses distributed in the following countries/areas: The United States, Europe, Singapore, Canada, Hong Kong, and other areas. Our products are stocked at different warehouses, then we can fulfil the order separately based on the location of the inventory. We will give priority to arrange the delivery from the warehouse in your local area or the warehouses near you. If an item is oversold, then assign the order to the priority location where the item is stocked.

SHIPPING CARRIER

By default, FamFamgizmo shoe ships orders by DHL/ Hermes/ XDP/ DPD/ CHUKOU1/ Yuntu and so on.

FamFamgizmo Shoes processes online orders 6 days a week with some exceptions such as holidays. We typically process and package online orders placed before 12:00 pm EST on the same day an order is placed. Online orders placed after 12:00 PM EST are processed the following business day. Orders with a large number of items or custom orders may take 2 or more additional days to process. While we process orders 6 days a week, Carriers pick up shipments from our warehouse Monday through Friday, with some exceptions including holidays.

FamFamgizmo Shoes does not assume any responsibility for any delays with shipping an order or the manner it was delivered after it is transferred to the possession of DHL or any other carrier.

SHIPPING RATES

Shipping Methods and Delivery Times

Shipping Information    
County/Region Shipping Time Costs
United States 5 -7 business days $0
United Kingdom, Germany, France, Italy, Spain, Sweden, Austria, Belgium, Netherlands, Poland, Finland, Ireland, Greece, Portugal, Denmark, Romania, Luxembourg, Norway, Hungary, Slovenia, Slovakia, Czech Republic, Lithuania, Australia, Sri Lanka, Estonia, Bulgaria,Latvia 5 -10 business days Vary from countries
South Africa, Brazil 15-20 business days Vary from countries
United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, Qatar, Lebanon, Oman, Egypt, Israel, Jordan, 7-15 business days Vary from countries
Canada, Switzerland, Gibraltar, Mexico, Pakistan, South Korea, Cambodia, Vietnam, Myanmar, Colombia, Morocco, Chile, Kenya, Guatemala, Turkey, Ecuador, Andorra, Algeria, Albania, Papua New Guinea, Benin, Ghana, Croatia, Cyprus, Uganda, Uzbekistan, Reunion Island, Argentina, Azerbaijan, Bolivia, Ukraine, Puerto Rico, Nepal, Macedonia, Canary Islands, Bangladesh, Nigeria, Mozambique, Iceland, Guadeloupe, Guernsey, Maldives, Malawi, Jersey, Brunei, Malta, Botswana, 5 -7 business days Vary from countries
New Zealand,Indonesia, Singapore, Malaysia, Philippines, Thailand, 5 -7 business days Vary from countries
New Zealand,Indonesia, Singapore, Malaysia, Philippines, Thailand, 7-10 business days Vary from countries
Japan 5-7 business days $0



Note:

  • The shipping time mentioned above refers to the estimated time of business days that the shipment will take after an order has been shipped.
  • Business days do not include Saturday/Sunday and any public holidays.
  • These estimates are based on normal circumstances and are not a guarantee of delivery times.
  • Above shipping methods may be changed due to specific situations.
  • Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
  • Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.
  • We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
  • The actual shipping fee will be displayed at the checkout once your actual destination address is inserted on the shipping page.
  • If there is any shipping issue with your package, you must contact Customer Support within 30 days after your order was placed.
  • If your address is in remote areas where is out of the DHL service, we need to charge an extra $10-30 for the shipping fee.


Friendly Reminder:
1.We usually print per pair of shoes value $10-$20 in the invoice, saying those shoes are samples for you to lower the duties cost.

2.We are currently experiencing delays with parcels due to increased volumes across the countries as well as continued COVID-19 restrictions. These delays will mostly impact orders that are being sent between Countries which seriously affected by the epidemic. We appreciate your patience and understanding.

TRACKING YOUR SHIPMENT
An email with the tracking number will be sent to you once your order is processed.